FAQ

We specialize in high-performance swimwear for all ages and activities. Our product range includes:

• Competition swimwear (FINA-approved options available)
• Training swimwear for all levels
• Children’s swimwear including briefs, jammers, and trunks
• Junior wetsuits
• Swim caps and accessories
• Dry robes and parkas

We carry top brands like Speedo and Arena to ensure quality and performance.

Each product page includes detailed size charts with measurements in both inches and centimeters. For competition swimwear, we recommend checking the brand-specific sizing as they often run tighter than regular swimwear. If you’re between sizes or unsure, our customer service team (many of whom are former competitive swimmers) can provide personalized recommendations.

Yes! We carry a selection of FINA-approved competition swimwear for both boys and girls. These items are clearly marked in our product listings. Our team understands the importance of proper competition gear and can help you select the right option for your needs.

You can create an account during checkout by selecting “Create an Account” after entering your email address. Having an account allows you to track orders, save your shipping information, and view your order history.

We process orders quickly (within 1-2 business days), so please contact us immediately at [email protected] if you need to make changes. Once your order has been processed for shipping, we cannot modify it, but you can return items following our return policy.

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely through our encrypted checkout system.

We offer two shipping methods: All orders are processed within 1-2 business days after payment confirmation.

Yes! We ship worldwide, excluding some Asian and remote regions where delivery isn’t feasible. Our warehouse in Little Rock, Arkansas efficiently handles international orders with the same care as domestic shipments.

You’ll receive a shipping confirmation email with tracking information as soon as your order leaves our warehouse. Click the tracking number in your email to see real-time updates on your package’s journey.

While rare, delays can occur with international shipping. If your package hasn’t arrived within the estimated delivery window, please contact us at [email protected]. Our customer service team will work with the carrier to resolve any issues and keep you informed.

We want you to be completely satisfied with your swimwear. You may return unworn, unwashed items with original tags attached within 15 days of delivery for a refund or exchange. Please note:

• Return shipping costs are the customer’s responsibility
• Original shipping fees are non-refundable
• Final sale items cannot be returned

To initiate a return, please email us at [email protected] with your order number and the items you wish to return.

Once we receive your return, please allow 3-5 business days for processing. You’ll receive an email notification once your refund has been issued. Refunds typically appear in your account within 5-10 business days, depending on your payment method.

We carefully inspect all items before shipping, but if you receive a damaged or incorrect product, please contact us immediately at [email protected] with photos of the issue. We’ll arrange for a replacement or refund at no additional cost to you.

Our customer service team (many of whom are former swimmers) is happy to help! You can reach us at:

• Email: [email protected]
• Mailing Address: 2673 Dawson Drive, Little Rock, US 72211

We typically respond to emails within 24 hours during business days.

Absolutely! Our team includes former competitive swimmers who understand the technical aspects of swimwear. Whether you’re looking for training gear, competition suits, or children’s swimwear, we can provide personalized recommendations based on your needs. Just email us with details about your swimming level, intended use, and any preferences.